I. Paymnet regulation and method:
There are convenient methods of payment for you.
– Cash or bank transfer.
II. Delivery policies:
– Free delivery for customers in Southern region.
III. Warranty policy:
No warranty for all kinds of products except for manufacture’s mistakes..
IV. Return and refund policies:
– Exchange: For unused new equipment, accessories, components, they will be replaced with other products that meet customers’ desires, but those opened ones are exchanged within 7 days from delivery date provided that their package, box, stamp and mark are still intact (including warranty stamp if any).
– Return : Returing products is accepted if there are mistakes of manufacture only.
V. Privacy policy:
1. Purpose and scope of information collection:
The privacy policy is one of the policies that www.vinagreenpack.com website (hereinafter referred to as “we”) pays special attention to when customers buy goods on our system.
We commit not to sell, share or exchange customers’personal information collected on the website to any other third party.
Those information will only be used within the company. When you contact us, the personal information we collect includes:
+ Full name.
+ Address.
+ Email Address.
+ Phone Number.
+ Contact topic.
+ Contact contents.
The above information will be used for one or all of the following purposes:
– Providing & consulting information related to products and services provided by us.
– Guiding customers where to buy products as conveniently as possible.
2. Scope of using information:
Your collected personal information will only be used within the company. We may share your name and address with our sales or distributor so that we can contact you for advice.
3. Information storage time:
We will store those information on our internal systems in the course of providing services to you or until customers make requests for deleting them.
4. Means and tools for users to access and edit their personal data:
You can call us directly at Hotline: 0918.000.5354 or contact via email: contact@vinagreenpack.com we will change or delete the data at the request of your.
5. Commitment to protecting customers’ personal information:
For us, this kind of action is extremely important.
We know that you are very concerned about whether the information you provide us is confidential, safe or not.

Therefore, we has established such privacy policy as our commitment to customers’ security and privacy.

Through such privacy policy, we hope you understand how we collect customers’ information, use and share as well keep them safe.

We do not share your information with any other company nor use it for any business purpose.

We only use this information for the purpose of providing advice related to health, product and other useful ones to customers or to the sales department of the company, distributors in the customer’s area to guide customers to purchase.